Cancellation Policy

At SHELLA LINE, each item is carefully prepared and processed upon order confirmation. Therefore, orders cannot be canceled, modified, or refunded once payment has been successfully completed.

If you have any questions regarding your order, please contact our customer support team, and we will be happy to assist you.

Refund & Exchange Policy

Customer satisfaction is important to us. We offer a 7-day Refund or Exchange Policy for items that have manufacturing defects or faults that cannot be repaired.

To be eligible for a refund or exchange:

• The item must be returned within 7 days of delivery.
• The item must be unworn, unused, and in its original condition with all tags attached.
• Proof of purchase must be provided.

Please note:

• Refunds or exchanges are not available for issues related to personal preference, change of mind, or incorrect sizing selected by the customer.
• If a sizing issue can reasonably be adjusted or altered, the item may be corrected and returned to the customer rather than refunded.

SHELLA LINE reserves the right to inspect all returned items before approving a refund or exchange request.

Contact Us

If you have any questions, concerns, or require assistance with your order, please contact our customer care team:

Email: Shellalinee@gmail.com

We aim to respond to all inquiries as quickly as possible.

Pricing

We make every effort to ensure that all product descriptions, pricing, and information displayed on our website are accurate and up to date.

However, in the event of a technical, typographical, or human error, SHELLA LINE reserves the right to correct any inaccuracies, update pricing, or modify product information without prior notice.

SHELLA LINE also reserves the right to refuse or cancel any order placed for products listed at an incorrect price. Should this occur, we will contact you promptly and provide the appropriate resolution.

Review of Terms

SHELLA LINE reserves the right to update, amend, or modify these Terms & Conditions, policies, and website content at any time without prior notice.

Customers are encouraged to review these policies regularly to remain informed of any changes. Continued use of the website following any updates constitutes acceptance of those changes.

Copyright

Unless otherwise stated, all content available on this website, including but not limited to text, images, graphics, logos, product designs, branding elements, and website materials, is the intellectual property of SHELLA LINE and is protected by applicable copyright and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent from SHELLA LINE.